Screen and infotainment system Audi: problems by model and engine

Documented faults, from most to least important

Severity × frequency. Below each one, the Audi models it appears in.

- Medium severityFrequency: OccasionalAudi A6 C8MMI multimedia system and driver assistance faults in the Audi A6 C8Gebrauchtwagenberater and Carwiki report faults with the MMI (freezing, deleted favourites), with adaptive cruise control ('not available') and with emergency braking that is too sensitive. Some cases required a workshop visit.
- Medium severityFrequency: OccasionalAudi Q3 IIMMI infotainment system freezes and restartsA specialist reliability profile documents that the Q3 II's central MMI screen can freeze, restart by itself or lose functions such as navigation, Bluetooth or the rear camera. No official campaign is recorded for this issue.
- Medium severityFrequency: OccasionalAudi Q5 IIMMI system freezes and failures of the parking sensors and rear cameraA specialist reliability page and a website specialising in leased cars document that the Q5 II's MMI system can freeze or react erratically, losing several functions at once; the parking sensors and the rear camera fail mainly after moisture ingress or a knock.
- Medium severityFrequency: OccasionalAudi Q7 4LElectronics faults: MMI, keyless entry and comfort systemsThe Q7 4L is linked to faults with the MMI (screen, sound, menus), keyless entry antennas in the door handles and other comfort modules, often tied to damp or a weak battery.
- Low severityFrequency: CommonAudi A4 B9MMI system restarts, freezes and loss of connectivityA specialist reliability review, analysing 49 owner reports, points to MMI electronic problems (restarts, freezes and loss of Bluetooth and connected services) as the most repeated complaint about the A4 B9.
- Low severityFrequency: OccasionalAudi A1 IElectronic faults: instrument cluster, sensors, driver aids and MMI systemfiches-auto.fr lists 13 cases of electronic faults on the A1: a central electronics failure at 30,000 km, an MMI system lock-up and a windscreen demisting servomotor repaired for 870 euros in one testimonial.
- Low severityFrequency: OccasionalAudi A4 B8MMI multimedia system freezes and restartsOn the better-equipped versions of the A4 B8, the MMI multimedia system can suffer freezes, spontaneous restarts or loss of touch response, according to a specialist workshop; a software update usually does the job, although in some cases the unit has to be replaced.Repair (garage): €350–€700
- Low severityFrequency: OccasionalAudi A5 IMMI screen, radio and on-board electronics faultsAccording to testimonies collected by fiches-auto.fr, some 17-18 A5 8T owners report radio/CD, MMI screen or electronics faults, sometimes with the camera not displaying or with ABS/ESP warning lights.
- Low severityFrequency: OccasionalAudi A5 IIMMI screen that freezes or restarts on the Audi A5Auto Express includes infotainment freezes among the common problems of the second-generation A5, and Fiches-auto records owners reporting a slow MMI and radio cut-outs; it is usually fixed with a software update.
- Low severityFrequency: OccasionalAudi A8 D3Electric window and MMI faults, and sunroof water leaksOwners report failing electric windows (6 mentions), MMI faults, sunroof leaks and adaptive headlight problems. In total, fiches-auto.fr records 13 mentions of electronics and comfort out of 62 reports.
- Low severityFrequency: OccasionalAudi Q3 IMMI sound cut-out with the "Loading device" messageSeveral Q3 owners report that the MMI sound suddenly cuts out and the message "Loading device" appears on the screen, with the system not playing audio normally again until it is restarted.
- Low severityFrequency: OccasionalAudi Q5 IAudi Q5 MMI infotainment system and electronics faultsThe MMI freezes or the screen switches off, with the sat nav and camera out of action, according to 28 testimonies out of 322 on fiches-auto.fr, as well as LED headlight faults. It is a pattern drawn from testimonies, with no campaign found.
- Low severityFrequency: RareAudi A8 D4Retractable MMI screen that jams and software faultsA D4 buyer's guide cites the retractable MMI screen jamming and software errors or freezes in the multimedia system as common faults.

By Audi model

Open yours to see only the faults that affect it, by engine and by year.

Frequently asked questions

What faults with the infotainment system do Audi cars have?

In 13 models from Audi there are 13 documented faults with the infotainment system. The most important: MMI multimedia system and driver assistance faults in the Audi A6 C8, MMI infotainment system freezes and restarts and MMI system freezes and failures of the parking sensors and rear camera. Each fault has its own page with the affected years and versions, the symptoms and the repair cost.

Which Audi models have the most problems with the infotainment system?

Audi A8 D3 (1 fault), Audi Q7 4L (1 fault), Audi A4 B8 (1 fault) and Audi A5 I (1 fault).