DS DS 4 I (2011–2018)Electronics and infotainmentScreen and infotainment system
Touchscreen and multimedia system fault in the DS DS 4 I
The DS4 profile records cases of a touchscreen that freezes or goes black with loss of sound, lost Bluetooth connection, a GPS antenna that failed at 48,000 km and a replaced on-board computer.[1]
Why this rating?
Low severity: A nuisance or wear. It does not immobilise the car or damage other parts.
Frequency occasional: General electronics with 34 mentions out of 314 testimonies (around 11%) on fiches-auto.fr; the multimedia cases are part of them.[1]
Symptoms
- Black screen, loss of sound or Bluetooth, failed GPS.[1]Screen failure: other faults that cause it · Monitor
Why it happens
Affected years and cars
How much it costs to repair
Includes: Replacement of the unit or the antenna.[1]
We have not found a reliable reference price in euros in Spain; fiches-auto.fr only records isolated amounts from owners in France.
Prices in Spain, including VAT. A workshop hour costs on average €38–66 at independent garages and €77–134 at dealerships in Spain, depending on the region and the brand. How we calculate costs
How to check for it before buying a used car
- Test the screen, GPS, Bluetooth and radio during the test drive.
Recalls, campaigns and claims
As of 5 October 2026, we have no record of recalls, campaigns or extended manufacturer warranties for this fault. Check with an official dealer using the chassis (VIN) number: they will tell you whether the car has any outstanding campaign.
What owners say
Frequently asked questions
What can you do now?
We will put you in touch with a partner only if you authorise it in the form.
Other faults of the DS DS 4 I
- Medium severityFrequency: CommonTyres and wheelsSteering wheel vibrations and uneven tyre wear caused by the front axleThe DS4 profile records 47 mentions of vibrations and 13 of tyre wear: a steering wheel that vibrates between 110 and 140 km/h, a car that pulls to one side and front tyres worn out at 13,000 km because of a misaligned front axle.
- Medium severityFrequency: RareBrakesElectric parking brake faultSeveral testimonies in the DS4 profile describe problems with the electric or automatic handbrake going out of service, along with one case of a gear lever locked in P because of an electrical fault.
- Low severityFrequency: OccasionalSuspensionPremature wear of the front shock absorbersThe DS4 profile records 20 mentions of suspension and shock absorbers, with front shock absorbers replaced at 70,000 and 105,000 km and noises from the front end on poor road surfaces.
- Low severityFrequency: OccasionalElectrical systemElectric window regulator failureThe DS4 profile records 17 mentions of window regulators, with cases such as a front window regulator out of service at 50,000 km and a window motor whose replacement cost one owner €650.
The faults of its engines are on the DS DS 4 I page.
The same problem in other cars
- High severityFrequency: CommonPeugeot 408Electronic faults with the doors, boot and screen (suspected BSI control unit)In 2025 Peugeot recalled around 60,000 2023-2024 Peugeot 308 and 408 cars (code MUV) over a software fault in the door control unit that can cause unintended opening or closing and disable the anti-trap protection on the windows; 408 owners also describe a power boot lid that will not open or close and a screen that goes black.
- High severityFrequency: OccasionalCitroën C-CrosserOut-of-specification electronic component in the built-in systems interface (BSI): lights, wipers and sat nav may failYes: an electronic component in the Citroën C-Crosser's built-in systems interface (BSI) may not meet the specification and cause the audio-navigation, the wipers and the exterior lighting to fail, with a warning light on the dashboard. The DVSA states that the BSI's build date is checked and the unit is replaced if it falls in the affected range.
- High severityFrequency: OccasionalFiat Doblò IIIInstrument cluster display fault: it may stop showing speed and warning lightsIn September 2026 a recall was published for 4,654 Doblòs built between September 2025 and 1 March 2026: because of a software fault, the instrument cluster display may stop showing speed, warning lights and messages. It is corrected with a software update of the body control module.
- High severityFrequency: OccasionalFiat Scudo IIIInsufficient mounting of the infotainment (radio) screen: it can come loose in an accidentSafety Gate (A12/03242/24) lists a recall of Scudos built between 12 March and 7 October 2024: the radio screen may be poorly secured and, in an accident, could come loose and injure the occupants or damage the airbag as it deploys.
- High severityFrequency: OccasionalHyundai Ioniq 5Recall for spontaneous restart of the instrument cluster while drivingHyundai recalled, among other models, Ioniq 5s built between 30 June and 14 November 2025 because the instrument cluster could restart by itself while driving, with the screen going black for a few seconds and a delay in showing warnings. In Germany it affected 4,271 of the group's 36,316 units worldwide; it is fixed with a software update.
- High severityFrequency: OccasionalOpel Vivaro CRadio screen with insufficient fixing that may come loose in a crashYes: Opel campaign KPS covers Vivaros built between 8 March and 4 October 2024 because the radio screen may be poorly fixed, or lack its securing bolts, and come loose in a crash, with a risk of injury and of damaging the airbag as it deploys.
All faults with the infotainment system (200)Cars with the most electronics and infotainment problems
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Sources
Every fact on this page links to its source. If you find an error, let us know.
- Tous les problèmes sur Ds DS4 2011-2018 (314 témoignages)fiches-auto.fr · Other source · consulted 5 October 2026 · in French