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Audi Q8 (2018–today)SuspensionShock absorbers and top mounts

Front shock absorber fork with a casting defect that may break in the Audi Q8

In 2019 Audi recalled the first Q8s, built in November and December 2018, because a front suspension component might not be strong enough and could break over time. The DVSA pins it down to a casting defect in the shock absorber fork.[1][2]

Independent garage
No data
Published figure[2]
Dealer
No data
Published figure[2]
Usually appears
No data
No reliable data published
Years affected
2018
And 1 more model[1][2]
High severityFrequency: OccasionalRepair: Garage only
Why this rating?

High severity: Risk of a serious engine, turbo or gearbox failure.

Frequency occasional: Preventive recall on a batch of a few weeks: the DVSA counts only 31 vehicles in the United Kingdom. There are no documented breakage cases in the sources.[1][2]

2 sourcesHow we work

Symptoms

  • The sources describe no prior symptom; if it breaks, the tyre could rub against the wheel arch.[1]

Why it happens

An error in the casting process can affect the rigidity of the front shock absorber fork, which could break over time.[1][2]

If it is not repaired: If the component breaks, the tyre can rub against the wheel arch, with a risk of accident (Safety Gate alert with risk level 3).[1]

Affected years and cars

Q8 built in November and December 2018 (campaign 40O4); the DVSA (R/2019/065) gives 27 November to 18 December 2018 and the same figure of 31 vehicles for the Q7 and Q8. The DVSA figures are for the UK and cannot be extrapolated to Spain.[1][2]

All recalls and campaigns for the Audi Q8

Other models with the same fault

They share the affected part or platform, according to the cited sources.

How much it costs to repair

Independent garage
No reliable data
Dealer
No reliable data

Includes: Replacement of the affected shock absorber forks (remedy described by the DVSA).[2]

We have not found a sourced euro figure for an owner in Spain.

Prices in Spain, including VAT. A workshop hour costs on average €38–66 at independent garages and €77–134 at dealerships in Spain, depending on the region and the brand. How we calculate costs

How to check for it before buying a used car

  • If the Q8 is one of the first units (late 2018), check with the chassis number whether campaign 40O4 was carried out.[1]

How to prevent it

  • Go to an official dealer when the notification arrives; if you notice rubbing or odd knocks from the front wheel, do not wait.

Recalls, campaigns and claims

  • RecallAudi (alerta Safety Gate/RAPEX 15/2019) · April 2019 · Ref. 40O4 · Safety Gate A12/0618/19 · DVSA R/2019/065

    Campaign 40O4: front shock absorber fork

    Q8 built in November and December 2018 (the DVSA also counts 31 Q7s in the United Kingdom): the affected front shock absorber forks are replaced.[1][2]

What owners say

Frequently asked questions

Which Q8s are affected?

Those from the first weeks of production, built in November and December 2018, according to Safety Gate.[1]

What gets fixed at the workshop?

The DVSA says the affected front shock absorber forks are replaced.[2]

Does it also affect the Q7?

The DVSA records the same campaign (40O4) for the Q7 as well, with the same figures.[2]

What can you do now?

We will put you in touch with a partner only if you authorise it in the form.

Other faults of the Audi Q8

The faults of its engines are on the Audi Q8 page.

The same problem in other cars

All faults with the shock absorbers (130)Cars with the most suspension problems

Have you had this fault? Your case helps other owners know when it appears and how much it costs. Report your fault in 2 minutes.

Sources

Every fact on this page links to its source. If you find an error, let us know.

  1. Audi Q8 (2018): recall de un componente de la suspensión delanteracar-recalls.eu (datos Safety Gate) · Other source · published 12 April 2019 · consulted 9 October 2026
  2. DVSA – base de llamadas a revisiónDVSA (Reino Unido) · Other source · consulted 9 October 2026